We offer a 30-day, no-questions-asked return policy on all glasses purchased through Veralas.com If you’re not completely satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund.
Please note the following return guidelines:
- Returned glasses must meet all standard return requirements, including being unused, in original condition, and submitted within the 30-day return window.
- Refunds are issued once the returned item has been received and inspected.
- For international orders, customers are responsible for return shipping costs in order to receive a refund.
- Original shipping fees, duties, taxes, and customs charges are non-refundable.
- VERALAS does not provide prepaid return labels for international returns. We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit.
Please let us know if you have any questions or need assistance with your return at support@veralas.com